Returns & Exchanges
Willy Chavarria accepts returns on unworn, unwashed, and unaltered items within 14 days of delivery, ensuring the highest standards of quality and customer satisfaction. All original tags must be attached and items must be in their original packaging to be eligible for a refund.
Initiate Request
Visit our online returns portal and enter your order number and zip code to select the items you wish to return or exchange.
Prepare Shipment
Securely pack your items in the original shipping box and affix the prepaid return shipping label provided via email.
Drop Off
Hand over your package to the designated carrier at any authorized drop-off location or schedule a pickup at your convenience.
Quality Inspection & Refund
Once our warehouse receives and inspects the garment for quality compliance, your refund will be processed to the original payment method within 7-10 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing